-For questions about our Access Channels
(COMCAST 8, 9
/ FiOS 31, 32),
including
- Program
Listings
- Accessing
Town
or School Programming via the Web
- Community
Bulletin
Board (view or post),
- How
to get involved in local programming,
or
other questions, Click here for SudburyTV.
-For
questions or problems related to your cable service, check:
-Cable Company Contact #s:
- 1-800-COMCAST
(1-800-266-2278)
- 1-800-VERIZON
(1-800-837-4966)
-Program
Schedules and Channel Lineups:
-Other Documents:
(The links above require Acrobat Reader)
FREQUENTLY
ASKED QUESTIONS:
[last update 2/10/12]
1. When, oh when, will
Verizon provide FiOS to my neighborhood?
Verizon contractually had until February 13, 2012 to provide
service to the entire town. All homes with aerial
utilities, and most with underground utilities, should now
have access to FiOS. Please contact me if you have
aerial utilities and cannot get FiOS. If you have
underground utilities, but do not yet have access to FiOS,
please read on:
Verizon recently approached the town with the news that a few
hundred homes with underground construction were still
unserved when the asphalt plans closed for this winter.
They said that, because of our license requirement, these
residences will be Verizon's top priority as soon as it's warm
enough to continue construction. At our request, they
also provided a strong written commitment to have all homes
served no later than June 30th, 2012. Our license
agreement with Verizon does permit these sorts of variances
(within limits), and so we reluctantly accepted their
plan. However, with that acceptance we conveyed a strong
message that delays past 6/30 will not be tolerated by the
Town.
So, if you don't yet have FiOS, all you can do is wait a
little longer. Feel free to contact me if you have any
further questions. Of course, another choice is to call
COMCAST. Once you get past the hype, there are many who
believe the services provided by the two vendors are much more
similar than different.
Check
FiOS Availability for your address
Page maintained by Jeff
Winston, Sudbury's "Cable Advisor".